Privacy Policy

Onze+ ("we", "us" or "our") provides an educational platform that helps children prepare for the 11+ examination. We offer the service to users in the United Kingdom only. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Onze+, you agree to the practices described here.

We process personal data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purposes of that law, Onze+ is the data controller for the personal data described in this policy.

We collect the following types of information:

Account information such as a name, email address and password when an account is created. Learning activity such as lessons started, answers given, progress and scores. Technical information such as device type, browser and approximate region, collected automatically to keep the service running and secure.

We use the information we collect to provide and improve the service, personalise learning, track progress, respond to support requests, keep the platform secure, and communicate important updates. We do not sell personal information.

Onze+ is designed for children aged 8 to 11. Accounts for children are created and managed by a parent or guardian, who is responsible for supervising their child's use of the service. We only collect the information needed to deliver the learning experience, and we ask parents to provide consent on behalf of their child where required by law. We design our service with children's needs in mind and have regard to the Information Commissioner's Office (ICO) Age Appropriate Design Code (the "Children's Code").

A parent or guardian may review their child's information, ask us to correct or delete it, and withdraw consent at any time by contacting us at info@onzeplus.com.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We share information only with service providers who help us operate the platform (for example, hosting and analytics), and only as needed to provide the service. We may also disclose information where required by law or to protect the rights and safety of our users. We do not transfer your personal data outside the United Kingdom.

All personal data is stored on servers located in data centres within the United Kingdom. Your data is not stored or processed outside the UK.

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to data portability. To exercise these rights, contact us at info@onzeplus.com.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

If you have any questions about this Privacy Policy or our data practices, contact us at info@onzeplus.com.